Privacy and data

Our database and file storage, where your account, brand kits and videos are kept, run in the European Union, in Frankfurt (Germany). The website and API are served by Vercel and videos are rendered on Railway; part of that processing, and some other sub-processors, are outside the EU. The privacy policy lists them and the safeguards we use.

• Nothing, unless you share it. A video is visible to others only through a share link or embed you create, or in the gallery if you tick “show in gallery”.
• Share pages count views without tracking people: a viewer is a salted hash of their IP address, scoped to one video. A one-day cookie keeps a reload from counting twice.
• Crypto payments are transactions on a public chain: anyone can see on its explorer that a wallet sent that amount to loudscene's treasury.

We do not use your content to train AI models, and we ask the AI providers we use not to either.

• Account and content: while your account exists. Deleted videos are removed from storage within 30 days, backups within 90.
• Previews made without an account: deleted after 7 days unless you create an account to keep them.
• Invoices and payout records: as long as tax law requires (up to 10 years).

You can access, correct, export or delete your personal data. Your profile and workspaces can be changed or deleted in Settings; for a copy of your data, deleting your account or anything else, write to contact@loudscene.com and we answer within 30 days.