Billing and refunds

Owners and admins pay in Billing, on Robinhood Chain: ETH or USDG (the chain's dollar stablecoin) at the list price, or $LOUD for 20% off. Prices are in US dollars with VAT included, so you pay exactly the amount shown. Paying from other chains is coming later.

1. 1

   Pick what to buy

   A plan for 1, 3, 6 and 12 months, credit packs, one video (on Free) or a sticker pack.

2. 2

   Pick how to pay

   Choose ETH, USDG or $LOUD, then press Get the exact amount. The amount holds for 30 minutes.

3. 3

   Send it from your wallet

   Your wallet sends exactly that amount to loudscene's treasury. You can also send it another way and paste the transaction hash.

4. 4

   Done

   The plan or credits are applied as soon as the transaction is confirmed on chain, usually within seconds.

30% of every crypto payment goes to the weekly buyback and burn of $LOUD; the rest stays in the treasury. See $LOUD token.

• Nothing renews by itself. Billing shows the date your plan is paid until; when that time is up, the workspace goes back to Free.
• Each paid month brings its credits. 12 months bought at once pay for 10.
• More months of the same plan are added after the time you already have.
• A bigger plan takes the unused days of your current plan off its price.

• If a render fails on our side, its credit is refunded automatically.
• If you are unhappy with a new subscription, write to us within 14 days of the first payment and, if you have used fewer than 3 credits, we refund it in full. Consumers in the EU keep their statutory rights in any case.
• Unused credit packs can be refunded within 14 days of purchase if none of their credits were used.
• For a crypto payment we can only refund the 70% kept by the treasury: the 30% set aside for the burn is gone.

Plan credits come with each paid month and do not roll over. Credit packs (5 credits) stay valid for 12 months. Prices may change; we tell you at least 30 days before a change affects your plan.

Billing lists every crypto payment with its date, amount and a link to its transaction on the chain's explorer, plus the share that went to the burn. Owners and admins see it. For anything else about a payment, write to contact@loudscene.com with the transaction link.